Course Tag: Assessment

Understanding customer’s preferred invoicing arrangements Understanding customer’s Purchase Order (PO) Customer invoice generation (auto versus manual modes)

Overview of Transflow automation functions/options Deep dive into GenTargetTrans function Use of Timestamp URL

Compare files in MS Word (via File Compare) and use the reviewing pane (MS Word on own laptop) How to exclude MS PPT notes in Trados (on own laptop or remote server) Some common errors in Trados and the workarounds for them (Box: Intranet > Knowledge&Training > 1_Trados Screenshots) De-identifying comments’ author(s) in MS Word

How to generate Xbench QA reports on translated SDLXLIFFs Common types of errors identified by Xbench When to generate Xbench AQ reports Incorporating glossary/terminology (Termbase) check when generating Xbench QA reports View supplementary learning material as well

Identifying segments and selecting them using the Shift key Copy source-to-target in selected segments Impact of locking on wordcount

PC process initiation to request RM for support Required information for RM from PC RM execution steps from supplier identification to communications

Orientation to Box key folders (Update: training videos and SOPs are now on Learning Center) Deep-dive into project folders in Box Video last checked 20230706

Review of how suppliers are selected Using PC Tracker to identify previously deployed suppliers for customer Tracing of compliments & complaints in Steering CAPA for supplier filtering Video last checked 20230704

Post-delivery follow-up to obtain project feedback Categorizing the type of feedback and client satisfaction, making our own observations of the project, and what to do with the suppliers including VCA if necessary Which supplier to work with for processing the customer’s feedback Client Feedback Report filled by supplier in the event of customer complaint Updated: …

[EPC001] Managing Customer Changes & Feedback Read More »

Introduction to different COT types and COT specifications Specifying a Study ID for a given project (set up starting from CRM) Using Steering to create finalised PDF COTs Demo of digitally signing a PDF COT (Update: only wet-ink+scan or digital signatures are allowed; insertion of graphic signature is not allowed) Video last checked 20230710